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Privacy Policy

The Privacy Policy describes the rules for our processing of information about you, including personal data and cookies (i.e. so-called “cookies”).

Table of Contents

1. General Information

This policy applies to the website (the “Service”) operating at the URL: virtenzo.com
The operator of the Service and the data controller is: Ezotic sp. z o.o. Pod Górą 2, 32-031 Gaj
Contact e-mail address of the Operator: kontakt@virtenzo.com

The Operator is the data controller of your personal data with respect to data provided voluntarily within the Service.
The Service uses personal data for the following purposes:

  • Handling enquiries via a form
  • Presentation of an offer or information

The Service collects information about users and their behaviour in the following way:

  • Through data voluntarily entered in forms, which are entered into the Operator’s systems.
  • By storing cookies on end devices (so-called “cookies”).

2. Selected data protection measures used by the Operator

Login areas and places where personal data are entered are protected at the transmission layer (SSL certificate). As a result, personal data and login data entered on the website are encrypted on the user’s computer and can be read only on the target server.
An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.

3. Hosting

The Service is hosted (technically maintained) on the servers of the provider: OVH
To ensure technical reliability, the hosting company keeps server-level logs. The following may be recorded:

  • resources identified by URL (addresses of requested resources – pages, files),
  • time the request arrived,
  • time the response was sent,
  • client station name – identification carried out by the HTTP protocol,
  • information on errors that occurred during the execution of HTTP transactions,
  • URL address of the page previously visited by the user (referrer link) – where the transition to the Service was made via a link,
  • information about the user’s browser,
  • IP address information,
  • diagnostic information related to the process of ordering services independently through recorders on the site,
  • information related to handling e-mail addressed to the Operator and sent by the Operator.

4. Your rights and additional information on how data are used

Your rights and additional information on how data are used
In certain situations, the data controller has the right to transfer your personal data to other recipients if this is necessary to perform a contract concluded with you or to fulfil obligations incumbent on the data controller. This concerns the following groups of recipients:

  • authorised employees and associates who use the data to achieve the purpose of operating the site.

Your personal data are processed by the data controller no longer than necessary to perform activities related to them as specified by separate regulations (e.g. on accounting). With respect to marketing data, the data will not be processed for longer than 3 years.
You have the right to request from the data controller:

  • access to personal data concerning you,
  • rectification,
  • erasure,
  • restriction of processing,
  • and data portability.

You have the right to object to the processing indicated in point 3.2 to the processing of personal data for the purpose of pursuing the data controller’s legitimate interests, including profiling, whereby the right to object may not be exercised where there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, in particular the establishment, exercise or defence of legal claims.
You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warszawa.
Providing personal data is voluntary but necessary to operate the Service.
Measures may be applied to you involving automated decision-making, including profiling, for the purpose of providing services under the concluded contract and for the purpose of the data controller’s direct marketing.
Personal data are not transferred to third countries within the meaning of data protection regulations. This means that we do not transfer them outside the European Union.

5. Information in forms

The Service collects information provided voluntarily by the user, including personal data, if provided.
The Service may save information about connection parameters (timestamp, IP address).
In some cases, the Service may save information facilitating the linkage of data in a form with the e-mail address of the user completing the form. In such a case, the user’s e-mail address appears within the URL of the page containing the form.
Data provided in a form are processed for the purpose arising from the function of a given form, e.g. for handling a service request or commercial contact, service registration, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Data controller logs

Information on user behaviour in the Service may be subject to logging. These data are used for administering the Service.

7. Important marketing techniques

The Operator uses statistical analysis of site traffic via Google Analytics (Google Inc., based in the USA). The Operator does not transfer personal data to the provider of this service, only anonymised information. The service is based on the use of cookies on the user’s end device. With respect to information on user preferences collected by Google’s advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/

8. Information about cookies

The Service uses cookies.
Cookies are IT data, in particular text files, which are stored on the User’s end device and are intended for use on the Service’s websites. Cookies usually contain the name of the website from which they originate, the length of time they are stored on the end device and a unique number.
The entity placing cookies on the User’s end device and accessing them is the Operator of the Service.
Cookies are used for the following purposes:

  • maintaining the User’s session (after logging in), thanks to which the User does not have to re-enter the login and password on each subpage of the Service;
  • achieving the purposes specified above in the “Important marketing techniques” section;

Within the Service, two basic types of cookies are used: “session” cookies and “persistent” cookies. “Session” cookies are temporary files stored on the User’s end device until logging out, leaving the website or switching off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
Web browsing software (web browser) usually allows cookies to be stored on the User’s end device by default. Users of the Service can change these settings. The web browser enables the deletion of cookies. It is also possible to block cookies automatically. Detailed information on this subject is contained in the help or documentation of the web browser.
Restrictions on the use of cookies may affect some of the functionalities available on the Service’s websites.
Cookies placed on the User’s end device may also be used by entities cooperating with the Operator of the Service, in particular companies: Google (Google Inc., based in the USA), Facebook (Facebook Inc., based in the USA), Twitter (Twitter Inc., based in the USA).

9. Managing cookies – how to give and withdraw consent in practice?

If the user does not want to receive cookies, they can change their browser settings. We stipulate that disabling cookies necessary for authentication, security, and maintaining user preferences may make it difficult, and in extreme cases may make it impossible, to use websites.